Terms & Conditions

Privacy policy

THEO team work hard to make your shopping experience with us enjoyable. This means we respect You and care of all kinds of your personal information we get from You via officialtheo.com. The owners and employees of officialtheo.com use any information obtained from You to provide You with further information about the products we offer or to assist You in answering any questions You might have. This includes providing You with e-mail updates in case You are subscribed for them.  We do not disclose any kind of your personal information to outside parties.
You can access other websites through officialtheo.com, social media included, please, mind the destination websites’ own policies.

Intellectual Property & Content

All content included on officialtheo.com such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, is the property of officialtheo.com, its affiliates, the Supplier or its licensors and protected by Ukrainian and international copyright laws.


Almost all modern websites use cookies. They have many applications, such as: tracking users as they navigate around a website; remembering user preferences and shopping cart contents; auto-logins for visitors coming back to a site; and website security.
Most internet browsers accept cookies automatically. However you can configure your browser so that no cookies are stored on your computer or so that you will receive an alert each time you receive a new cookie. Deactivation of cookies may mean that you are not able to use all the functions of our website. Cookies are information files that your browser automatically stores on your computer's hard drive when you visit our website. Cookies do not harm your computer's hard drive nor does the placing of cookies result in the transfer of personal data to us.

Financial Consideration

Secure way of payment is very important for every e-commerce user, so we provided you with secure payment gateways with PayPal, VISA and Mastercard.
Prices for any products or services offered through officialtheo.com may change at any time without price protection or refunds provided.
The orders for items or services offered on this website need confirmation from THEO employee before being pre-paid by You.
Orders not paid in a 3 day term (this means THEO hasn’t received your payment through the payment gateway chosen) are regarded as cancelled automatically.
Once we have confirmed your order and received a payment, we can get to a production/shipment stage.
When a return happens and we agree to receive it, the refund is made when we get the item back.
We can make it in the same way it has been issued by a customer or in any other if the parties agree on this.

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